power loss?

IT corner. Computer & gadget related discussions, help desk, etc.

power loss?

Postby Keith Legge » 15 May 2014, 10:15

Help please my laptop has started chewing up power from the battery only when on the internet i'm using Chrome at the the moment.

Does this mean something is running in the background and how do i find out what?

I haven't downloaded anything recently but i know that some sneaky bastards get on your computer anyway. :roll:
Image ....... Awkward Northerner
Sometimes................Always............Sometimes..................................Always
User avatar
Keith Legge
Site Admin
Site Admin
 
Posts: 1995
Joined: 02 Jan 2013, 17:21
Location: Manchester, England
Full name: Keith Legge
Make: Honda
Model: ST1100W/GL1500l
Year: 1998/1990
Colour: Green/Gold

Re: power loss?

Postby Pieter Huizinga » 15 May 2014, 10:24

Not sure what you mean. Are you saying that (only) when you run Chrome your battery level drops? That doesn't make sense.
Image Sit back, relax, and enjoy the ride. (Don't forget to vote! Not that it matters...)
User avatar
Pieter Huizinga
Site Admin
Site Admin
 
Posts: 2876
Joined: 20 Feb 2004, 14:43
Location: Rotterdam, Holland
Full name: Pieter J. Huizinga
Make: BMW
Model: R1200 Cruiser
Year: 2000
Colour: Ice blue

Re: power loss?

Postby Keith Legge » 15 May 2014, 11:26

The battery is running out quickly but only when i'm on the internet don't know if its anything to do with chrome?

I will try it with internet explorer see if it makes any difference.

If i am not connected to the internet it lasts longer.
Image ....... Awkward Northerner
Sometimes................Always............Sometimes..................................Always
User avatar
Keith Legge
Site Admin
Site Admin
 
Posts: 1995
Joined: 02 Jan 2013, 17:21
Location: Manchester, England
Full name: Keith Legge
Make: Honda
Model: ST1100W/GL1500l
Year: 1998/1990
Colour: Green/Gold

Re: power loss?

Postby Pieter Huizinga » 15 May 2014, 12:27

Assuming you are on wifi, perhaps your laptop has trouble keeping the connection to your access point. But if that's the case, it shouldn't matter which program is running. A browser doesn't use wifi significantly more than any other program, as the laptop must keep the connection anyway.

If you can diagnose that Chrome is causing this you may have loaded vermins. Perhaps uninstalling Chrome, rebooting and installing a freshly downloaded Chrome helps.

If you want to see which process is overloading your CPU, try Windows Task Manager (Ctrl+Shift+Esc). Look in de tab Processes. Sort by CPU usage. Investigate which process is eating your processor.
(You should find 3-5 Chrome processes, that is normal, Chrome runs several threads simultaneously).
Image Sit back, relax, and enjoy the ride. (Don't forget to vote! Not that it matters...)
User avatar
Pieter Huizinga
Site Admin
Site Admin
 
Posts: 2876
Joined: 20 Feb 2004, 14:43
Location: Rotterdam, Holland
Full name: Pieter J. Huizinga
Make: BMW
Model: R1200 Cruiser
Year: 2000
Colour: Ice blue

Re: power loss?

Postby Keith Legge » 15 May 2014, 12:50

Thanks for that Pieter this keeps popping up Lrcnta (32 bit) using a lot of power?

If i plug the power lead in this stops coming up.

Capture.PNG
Capture.PNG (6.85 KiB) Viewed 11006 times
Image ....... Awkward Northerner
Sometimes................Always............Sometimes..................................Always
User avatar
Keith Legge
Site Admin
Site Admin
 
Posts: 1995
Joined: 02 Jan 2013, 17:21
Location: Manchester, England
Full name: Keith Legge
Make: Honda
Model: ST1100W/GL1500l
Year: 1998/1990
Colour: Green/Gold

Re: power loss?

Postby Keith Legge » 15 May 2014, 12:59

It is something to do with Chrome if i shut Chrome down usage drops to nothing open it up again and usage is up at 50%.

I will remove Chrome and re-install see if that helps. :)
Image ....... Awkward Northerner
Sometimes................Always............Sometimes..................................Always
User avatar
Keith Legge
Site Admin
Site Admin
 
Posts: 1995
Joined: 02 Jan 2013, 17:21
Location: Manchester, England
Full name: Keith Legge
Make: Honda
Model: ST1100W/GL1500l
Year: 1998/1990
Colour: Green/Gold

Re: power loss?

Postby Pieter Huizinga » 15 May 2014, 13:07

That is known malware that comes with the Linkury Smart Bar plugin.
Remove that plugin from Chrome.
Remove Linkury executable(s) from "Programs and features" in Control Panel.
Reboot and check if it still runs.
Do NOT download one of the "free fixers" that are advertised. They often are malware themselves.

Get your anti-malware protection up to date. I recommend Malwarebytes (https://www.malwarebytes.org/) plus obviously a good antivirus program.
Image Sit back, relax, and enjoy the ride. (Don't forget to vote! Not that it matters...)
User avatar
Pieter Huizinga
Site Admin
Site Admin
 
Posts: 2876
Joined: 20 Feb 2004, 14:43
Location: Rotterdam, Holland
Full name: Pieter J. Huizinga
Make: BMW
Model: R1200 Cruiser
Year: 2000
Colour: Ice blue

Re: power loss?

Postby Keith Legge » 15 May 2014, 13:18

Okey dokey can't find Linkury executable(s) in Control Panel could it have a different name?

How do i remove the plug in from Chrome?

And i still can't work the microwave. :lol:
Image ....... Awkward Northerner
Sometimes................Always............Sometimes..................................Always
User avatar
Keith Legge
Site Admin
Site Admin
 
Posts: 1995
Joined: 02 Jan 2013, 17:21
Location: Manchester, England
Full name: Keith Legge
Make: Honda
Model: ST1100W/GL1500l
Year: 1998/1990
Colour: Green/Gold

Re: power loss?

Postby Pieter Huizinga » 15 May 2014, 13:46

Click the button in the upper right hand corner (with 3 bars) and select Settings.
2014-05-15_14h43_24.jpg
2014-05-15_14h43_24.jpg (32.05 KiB) Viewed 11001 times


In the screen with Chrome settings, click Extensions:
2014-05-15_14h42_10.jpg
2014-05-15_14h42_10.jpg (34.46 KiB) Viewed 10819 times


Disable by removing the checkmark, remove by clicking the dustbin.
Image Sit back, relax, and enjoy the ride. (Don't forget to vote! Not that it matters...)
User avatar
Pieter Huizinga
Site Admin
Site Admin
 
Posts: 2876
Joined: 20 Feb 2004, 14:43
Location: Rotterdam, Holland
Full name: Pieter J. Huizinga
Make: BMW
Model: R1200 Cruiser
Year: 2000
Colour: Ice blue

Re: power loss?

Postby Keith Legge » 15 May 2014, 14:03

Removed the program used find to locate it and installed Mallwarebytes thanks again Pieter :ugeek: all back to normal. :D

Mallwarebytes found 30 threats on my puter. :oops:
Image ....... Awkward Northerner
Sometimes................Always............Sometimes..................................Always
User avatar
Keith Legge
Site Admin
Site Admin
 
Posts: 1995
Joined: 02 Jan 2013, 17:21
Location: Manchester, England
Full name: Keith Legge
Make: Honda
Model: ST1100W/GL1500l
Year: 1998/1990
Colour: Green/Gold

Next

Return to iTech

Who is online

Users browsing this forum: No registered users and 1 guest